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about us


Overview
1. The Lena Mark is a registered trademark and owned by Lena Inc. Referred to as the company.
2. Lina.com is operated by the company.
3. Using, registering for, or purchasing any service from, or visiting any page from Lina.com is conditional upon acceptance of all terms and conditions of use of the site found in this document.
4. The terms of this document apply to all Lina.com users, including but not limited to: visitors, customers, customers, partners, members, and contributors to the content of Lina.com, and all of them are referred to as users or users.
Please read this document carefully before using the Linna.com website
1. By using or accessing the Linna.com website, the user agrees to all terms of this document.
2. Any services, tools or parts added to Lina.com will be subject to the terms of this document retrospectively.
3. The company reserves the right to amend the terms, conditions and terms of use at any time, provided that the amendment is documented in this document.
4. Continuity of entry and use of the site after amending the terms, conditions and terms of use is considered acceptance of the amendment.
Payment policy
Automatic payment policy and conditions for managing subscriptions:
1. Payments due will be processed automatically on the invoice due date whenever possible.
2. Customers who do not wish to automatically renew their subscriptions should inform the technical support team as soon as possible to avoid unwanted payments.
3. Customers are responsible for managing their sign-ups, including canceling their subscription to avoid unwanted payments.
4. Products with unpaid invoices will be automatically suspended, and any lost data cannot be recovered.
5. It is the responsibility of all clients to ensure that their invoices are paid on time to avoid suspended or lost accounts.
Refund policy
Lina provides a refund policy according to the following terms and conditions:
1. Refund must be made to the same card or Paypal account used in the original payment.
2. The cost of the domains is not refundable.
3. The services used, including without limitation, such as number or design services or email accounts are not refundable. Using the site for commercial, scientific, educational or personal work.
4. The subscription periods used are not refundable.
5. The subscription periods used in the Lina applications are non-refundable.
6. Third-party applications purchased on behalf of the customer are not refundable (if any).
7. Redemption for monthly subscriptions:
• The current month is not used by the customer.
8. Refunds for multi-month packages
• The current month is not used by the customer.
• The cost of the subscription months used will be calculated at the original discounted price.
• The cost of the services and applications provided as part of the offer will be deducted at their full, undiscounted original price.
9. Some refund requests will be rejected if the payment gateway included in the payment refuses to process the refund for any reason.
10. Refund requests can be submitted through support chat, or through the client's account manager.
11. We strive to process refund requests as quickly as possible, but some refunds may take up to 30 days to process.
All our tools, packages and websites
1. It is permitted to use the site for commercial, scientific, educational or personal work.
2. The company reserves the right to terminate any account, whether free or paid, bearing incorrect names, addresses or contact information without refunds or compensation.
3. It is prohibited to use the site for purposes, purposes or policy contents, without exception.
4. It is forbidden to use the site to spread hate speech or racism against any individual, group, country, category, gender, religion, language, in any form without exception.
5. It is prohibited to use the site to attempt to destabilize the security in any way.
6. It is prohibited to use the site to market fake or illegal goods or services, whatever they may be.
7. It is prohibited to use the Lina e-commerce service to sell prohibited, stolen or dummy products, medical or non-medical drugs, counterfeit products, or sex products of any kind, marriage services, weapons, drugs, or to provide financial services of any kind.
8. It is forbidden to use the site to post news, pictures, videos, or other visual or invisible content that is outrageous, or that includes nudity or scratching of modesty or public taste.
9. It is prohibited to use the site to display images, news, videos, or other visual or invisible content of private or public personalities without the permission of that character.
10. It is prohibited to use the site to attempt to hack Lina.com, or any other website or service on the Lina or other platforms.
11. It is prohibited to change or attempt to change the digital security settings on the site.
12. It is prohibited to change or attempt to change the performance settings on the site.
13. It is prohibited to withdraw or attempt to withdraw the site outside of the Lina platform.
14. You may not use our products for any unlawful or unauthorized purpose and you may not use the service to violate any laws in your country, or international laws including, but not limited to, copyright laws or intellectual property rights laws.
15. The company reserves the right to disable, delete or cancel any website or account that violates the terms and conditions without prior notice.
16. The company reserves the right to change prices or packages at any time without prior notice.
17. The company reserves the right to disable the service for the purpose of technical support without notice at any time.
18. The company reserves the intellectual property for website designs.
19. The company maintains the ownership of the sites and their design components and programs.
20. The company reserves the right to enter the site for the purpose of management, follow-up, or technical support at any time without notice.
21. The user reserves the intellectual property of the content added by the user.
Free website terms and conditions
1. The company provides a free site with free hosting for an unlimited period of time but can be completed at the company's discretion.
2. The free package includes website software update, digital security service, digital performance service, and limited technical support.
3. The company reserves the right to reserve a space for digital advertisements on the site, so that these advertisements are not exposed to the work of the site or its performance
4. The company reserves the right to place a link to us and the other trademarks of the company on the site.
5. The company reserves the right to plant digital assets on the site for commercial, security or performance uses.
6. The company reserves the right to use the links or images of the site in any advertising campaign, visible, invisible, digital or non-digital.
Terms and conditions of the funded site
1. The company provides a paid site as a monthly subscription with hosting for an unlimited period of time that ends when the company appreciates or the user requests to end the service or not pay the subscription bills.
2. The monthly subscription package includes website software update, digital security service, digital performance service, and distinctive technical support.
3. The company reserves the right to place a link to us and the other trademarks of the company on the site.
4. The company reserves the right to plant digital assets on the site for commercial, security or performance uses.
5. The company reserves the right to use the links or images of the site in any advertising campaign, visible, invisible, digital or non-digital.
E-store terms and conditions
1. The company provides a paid site as a monthly subscription with hosting and an electronic store for an unlimited period of time that ends when the company appreciates or the user requests to end the service or not pay the subscription bills.
2. The monthly subscription package includes website software update, digital security service, digital performance service, and distinctive technical support.
3. The company reserves the right to plant digital assets on the site for commercial, security or performance uses.
4. The company reserves the right to use the links or images of the site in any advertising campaign, visible, invisible, digital or non-digital.